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Learning and Development

The Centre for Learning and Development provides leadership in learning and development opportunities that support the priorities of Government and its overall human resource management strategies. In partnership with central agencies and departments, the Centre promotes employee and organizational effectiveness throughout the Public Service.

In addition, each Government department/agency takes responsibility for learning and development initiatives which are specific to their own strategic and human resource plans. These include mandatory learning which is required by legislation, critical certifications for individual employees to practice an occupation, interventions that address current departmental issues, and/or initiatives associated with introduction of new program guidelines / regulations.

Learning and Development is a key component of government’s human resources management strategy - Creating Tomorrow’s Public Service. (531 KB)

If interested in more information regarding learning and development opportunities, please contact the Centre for Learning and Development.

• Doing Business With Us
• What's New
• Leadership and Management Development
• Executive Development
• Pre-Retirement Planning
• Technology Based Learning and Development
• Tuition Assistance Program
• Media Relations
• French Language Training
• CLD Quarterly
• Secondments
• Department of Human Resources, Labour and Employment
• Development Opportunities

What’s New

CLD Quarterly

The CLD Quarterly highlights leadership and organizational development activities, news and upcoming training opportunities being offered throughout the province.

Please click on the link provided to view the quarterly in an electronic version or keep an eye to picking up a printed copy at various reception areas/information desks across government.

Note: all links below are PDFs and will open in a new window.

• CLD Quarterly - Winter 2012 (3.9 MB)

Leadership and Management Development

Leadership and Management Development is aligned with the strategic directions and priorities of government. It provides learning and development opportunities to strengthen the leadership and management capacity of the Newfoundland and Labrador Public Service.

Through consultations, leaders and managers in the public service have informed the following changes:

• Revised core competencies which reflect the current management environment
• More user-friendly self-assessment and peer-assessment tools
• Integration of the Resource Management competency as a mandatory requirement for managers
• Attention to post-learning to enhance application of learning in the workplace and to support future learning and development opportunities.

To learn about the changes, please download the new Guidebook (657 KB), Self (1 MB) and Peer (521 KB) Assessment tools and Learning Plan form (67 KB).

Specific learning and development opportunities are available in response to submitted individual learning plans.

Course Offerings

• Achieve Global
  • Accelerating Team Productivity - Winter 2012 – St. John’s, Corner Brook (1.1 MB)
  • Connecting With Others - Winter 2012 – St. John’s, Gander (1.1 MB)
  • Expressing Yourself - Winter 2012 – St. John’s (1.1 MB)
  • Maximizing Your Supervisory Potential - Winter 2012 – St. John’s (1.1 MB)
  • Personal Strategies for Navigating Change - Winter 2012 – St. John’s (1.1 MB)
  • The Principles and Qualities of Genuine Leadership - Winter 2012 – St. John’s, Gander, Corner Brook (1.1 MB)
  • Problem-Solving Results - Winter 2012 – St. John’s (1.1 MB)
  • Working Through Emotions and Conflict - Winter 2012 – St. John’s, Corner Brook (1.1 MB)
  • Workload Management - Winter 2012 – St. John’s, Gander (1.1 MB)
  • WorkSkills: Steps to Your Success - Winter 2012 – St. John’s, Gander (1.1 MB)
• Other Competency-Based Course
  • Project Management Essentials - Winter 2012 – St. John’s (936 KB)
  • Group Facilitation Skills - Winter 2012 – St. John’s (1.1 MB)

Public Sector Leadership and Management Development Program

This program offers course work in current leadership and management theory, practice and public sector application. It is comprised of eight core modules, including the entry requirement and a choice of two other elective modules.

If you have any questions regarding this process, please contact Peter Ivany, Senior Manager, Centre for Learning and Development at 729-4210 or pivany@gov.nl.ca

Application Form (14 KB)

Resource Management Package

Resource Management Package (287 KB)

Competency Framework

The Corporate Human Resource Management Strategy 2008-2011 “Creating Tomorrow’s Public Service” outlined three key directions for the Government of Newfoundland and Labrador:

1. Building our Potential
2. Strengthening our Competitiveness
3. Renewing our Workplace

Our organizational success is dependent on our employees having the right competencies to address current and future requirements. Therefore, as part of Key Direction 1, the Centre for Learning and Development (CLD) has been tasked with developing and implementing capacity building framework for the following corporate areas which includes competency development and identifying learning and development that will help employees build on the competencies identified:

• Service delivery
• Information Management
• Administrative Support
• Human Resource Management
• Policy/Analytical
• Financial Management

Information Management

A horizontal review was conducted of all information management positions across the Core Public Service. This review included the creation of new class specifications, pay levels and the development of Information Management Competencies.

The IM competencies were launched at an Information Management Community meeting in January, 2010.

For more information, you can download the Information Management Competency Framework Guidebook. (404 KB) You may also choose to download the IT Form 1 - Self Assessment Tool (219 KB) and the IT Form 2 - Manager Assessment Tool. (226 KB)

Administrative Support Professionals

During the of Fall 2009, focus groups were held with administrative support and management employees across the core Public Service that contributed to the development of competencies across this group.

Information sessions were delivered in April 2010 to present the competencies and explain the learning plan process for administrative support professionals.

The CLD identified WorkSkills: Steps to Your Success Certificate Program, consisting of seven modules to supplement other learning and development opportunities for the administrative support group.

For more information, you can download the Administrative Competency Framework guidebook. (1.3 MB) You may also choose to download the Admin Form 1 - Self Assessment Tool, (138 KB) and the Admin Form 2 - Manager Assessment Tool, (127 KB) and the Learning Plan Form. (67 KB)

Executive Development

Executive Development within the Public Service of Newfoundland and Labrador was designed to build and sustain leadership capacity at the Executive Level. The Executive Level includes Deputy Ministers, Deputy Minister equivalents, and Assistant Deputy Ministers.

The Executive Development Competency Model provides a consistent and systematic approach to providing competency-based executive learning and development. Through this model, the Centre for Learning and Development supports the Executive in meeting their objectives, as identified in departmental plans, business plans, specific departmental initiatives, and horizontal initiatives that impact their respective departments.

The competencies and behaviours identified in the Executive Development Competency Model provide the foundation for competency-based learning opportunities as well as a formalized process to strategically focus Executive Development Initiatives. The process includes a self-assessment tool, feedback, individual development plans and learning opportunities. The Centre for Learning and Development, in consultation with the Executive, recommends learning and development opportunities to address the individual development needs. This approach will recognize and respect the uniqueness of individual learning styles and the operational demands of the Executive.

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Pre-Retirement Planning

The Centre for Learning and Development (CLD) offers sessions for Pre-Retirement Planning. These sessions are one day in length.

• Pre-Retirement Registration Form (114 KB)

Please complete in full a Registration Form including your Manager’s signature.

Registrations Forms are to be faxed to 709-729-4114.

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Technology Based Learning and Development

In consultation with the Office of the Chief Information Officer (OCIO), departments, agencies and all regions of the province provide key learning and development in using information technology as a strategic tool to support government's program and service delivery.

The Centre’s Learning Management Portal provides access to learning and resource information and gives employees the ability to self manage their learning and development goals.

Course Offerings

• Microsoft eLearning - To learn more contact Diane Blackmore at 729-1864 or dianeblackmore@gov.nl.ca
• St. John's
  • Microsoft Excel 2003 - Level 1 - Winter 2012 (1.0 MB)
  • Microsoft Excel 2003 - Level 2 - Winter 2012 (1.0 MB)
  • Microsoft PowerPoint 2003 - Level 1 - Winter 2012 (1.1 MB)
  • Microsoft PowerPoint 2003 - Level 2 - Winter 2012 (1.1 MB)
  • Microsoft Word 2003 - Level 1 - Winter 2012 (1.1 MB)
  • Microsoft Word 2003 - Level 2 - Winter 2012 (1.1 MB)

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Tuition Assistance Program

Tuition Assistance Program Information and Application Form (81 KB)

Media Relations

Media Relations Learning and Development creates a standardized approach to internal and external communications practices in Government. This program provides designated departmental spokespersons with development opportunities to enhance communications with the general public, the media, and key stakeholders.

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Development Opportunities

Development Opportunities in various employment roles across government are offered from time to time by the Centre for Learning and Development. They are directly linked to the development of capacity in mission critical positions and will help support the strategic direction of government as it prepares for the future.

Current Opportunties

• Staff Relations Specialist - Employee/Labour Relations (118 KB)
• Employee/Labour Relations Program Overview (100 KB)
• Application Form (30 KB)

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